1 min read · community
Forum, knowledge base, or a support ticket?
Public placement questions stay here. Account, billing, and broken tokens go to support.
Use the knowledge base for “how does this token type work?” Use Discussions when you want other operators’ placement ideas.
Use Contact support for billing, login, a token that never fires in your tenant, or anything with customer data. Do not paste live secrets or production hostnames into a public thread.
If the product looks down for everyone, check System status first. It is faster than opening a ticket.